Authorised Representative Support

• Non-EU manufacturers should appoint an Authorised Representative (AR) to access the EU market.
• CSI provides full AR services (via our EU office in Dublin, Ireland) under a specific AR Letter of Agreement.
• The AR address must appear on product labels or accompanying documentation.

Regulatory Navigation, Documentation, and Ongoing Compliance

• CSI can help non-EU manufacturers navigate this complex EU regulation and familiarise them with new obligations, ensuring compliance, and avoiding potential legal issues.
• We can also assist with ensuring suppliers and third parties comply with GPSR requirements.
• CSI can assist in preparing and maintaining documentation, labels, and consumer information.
• CSI will proactively monitor regulatory changes, update the manufacturer to maintain compliance, and can assist with internal audits to ensure ongoing compliance.

Incident Management & Traceability

• In case of safety issues, the AR coordinates with the manufacturer to implement corrective actions and communicate with authorities.
• CSI can ensure that the product’s traceability information is accurate and up to date, facilitating swift action if a product is found to be unsafe.